Information we collect
We may receive your name, phone number, email address, delivery address, child age range or interests, order details and messages you voluntarily share.
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Roots & Rhymes policies
Privacy Policy
How we handle information shared through enquiries, early-access lists and orders.
Last updated: 29 August 2026How we use it
Information is used to answer enquiries, recommend books, process orders, arrange delivery, provide updates you requested and improve our services.
Payments
Do not send card PINs, OTPs or banking passwords. Payments may be handled by third-party providers subject to their own privacy terms.
Sharing
We do not sell personal information. Necessary details may be shared with courier, payment or service partners solely to fulfil the requested service.
Children’s privacy
Parents or guardians should submit enquiries and orders. Please do not send a child’s sensitive personal information or identifiable photograph without appropriate consent.
Your choices
You may ask us to correct or remove contact information we hold, subject to legal, accounting or order-record obligations.
Need clarification?
Contact Roots & Rhymes before ordering and we will explain the applicable terms.
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